摘要：21世纪是信息化产业的时代，而服务外包是信息产业的核心，是信息社会的基础性、战略性产业。服务外包不仅能创造十分可观的经济效益，而且由于其强大的渗透和辐射作用，对经济结构的调整优化、传统产业的改造提升和全面建设小康社会起到重要的推动作用，是国民经济和社会发展的“倍增器”。上海自贸区建设是经济贸易全球化背景下的产物，是顺应全球经贸发展新趋势，更加积极主动对外开放的重大举措，将成为撬动中国新一轮改革开放的支点。其更重要的意义在于自贸区的建设对我国服务外包企业的发展产生了重大影响，自贸区是我国改革的试验田和窗口，为服务外包企业的发展提供了一个在良好的发展平台。本文通过对我国服务外包企业的出口现状和出口竞争力的研究，结合上海自贸区的建成所带来的优势，运用SWOT模型分析上海自贸区对服务外包企业所产生的影响，并根据这些影响提出自贸区发展服务外包企业的建议。

关键词：上海自贸区 服务外包企业 出口竞争力 影响

Abstract:Service outsourcing is enterprise will in the original internal engaged in service activities to transfer a kind of economic phenomenon to external companies to perform. Service outsourcing has not only promote services exports, optimize the trade structure, so as to promote the adjustment of economic structure, but also can promote employment, improve the quality of labor force effect, but also has low resource consumption, little environmental pollution and other characteristics, can also promote economic construction and social development to meet the needs of saving energy and Protect environment. Shanghai FTA construction is not only to bring development dividends for Shanghai and China, it is more significant that had a major impact on the area's service outsourcing enterprise competitiveness. On the basis, this research mainly carries on the system analysis of Shanghai service outsourcing enterprise competitiveness in the region, in order to provide some theoretical support and practical reference value for the development of China's service outsourcing enterprises.

Key words: Shanghai fta Service outsourcing enterprises competitiveness  influence